General conditions

Version 0.1
This page was last updated on 10/01/2025.

Teams-Up, located at Grote Nieuwedijkstraat 251 2800 Mechelen, Belgium, is responsible for the processing of personal data as explained in this privacy policy.

Contact information:
Grote Nieuwedijkstraat 251
2800 Mechelen
+32 492 86 43 52
hello@teams-up.be

Personal data processed by Teams-Up

Teams-Up processes your personal information because you use our services and / or because you provide it to us yourself. Below you can find an overview of the types of data we process:

Name and first name
Phone number
Email address
IP address
Location data, limited to your region (such as country) for analytical purposes
Data regarding your browsing habits on this website
Internet browser and device type

Special and/or sensitive personal data

Our website and/or service does not intend to collect data on website visitors under the age of 16 unless they have parental or guardian consent. However, we cannot verify whether a visitor is older than 16.

We therefore advise parents to be involved in their children’s online activities to avoid collecting data about children without parental consent.

Billing, payments and fees

If the contracting party is a professional (B2B), invoices must be paid within 15 days from the invoice date. For each unpaid invoice, interest on arrears will be charged, ipso jure and without notice of default, from the invoice date, in accordance with the Law of 2/8/2002 on combating late payment in commercial transactions, with a minimum of 12% per year. In addition, damages will be charged, ipso jure and without notice of default. This compensation will never be less than 10% of the amount of the invoices and will be at least € 40.00. In the event of non-payment or partial payment of an invoice on the due date, all outstanding invoices shall become immediately payable by operation of law and without notice of default.

If the contractor is a consumer (B2C), invoices must be paid within 15 days from the invoice date. For each overdue invoice, one reminder will be sent free of charge, allowing 14 calendar days for payment. In case the reminder is sent by letter, an additional 3 working days will be taken into account. After expiration of this period, the following fees will be charged:

1° Interest on arrears at the reference rate plus eight percentage points provided for in Article 5, second paragraph, of the Law of August 2, 2002 on combating late payment in commercial transactions.

2° An indemnity the amount of which corresponds to:

(a) 20 euros if the balance due is less than or equal to 150 euros;
b) 30 euros plus 10% of the amount due on the tranche between 150.01 and 500 euros if the balance due is between 150.01 and 500 euros;
c) 65 euros plus 5% of the amount due on the tranche above 500.01 euros with a maximum of 2,000 euros if the balance due exceeds 500 euros.

3° A fee for reminder costs and postage for sending reminders in the event of non-payment of three due dates in the case of recurrent invoices (regular delivery of goods and services over a year). A cost of 7.5 euros is charged per reminder. In addition, the actual postage cost per reminder can be claimed.

Processing purposes of personal data

Teams-Up processes your data for the following purposes:

To call or email you as needed to perform our services
Teams-Up analyzes your behavior on the website to improve the website and tailor the offer of products and services to your preferences.
Teams-Up tracks your browsing habits across different websites to help us tailor our products and services to your needs.

Automatic decision-making

Teams-Up does not make decisions based on automated decision-making about things that could (significantly) affect people. This is about decisions made by computer programs or systems, without involving humans.

Retention period of personal data

Teams-Up does not retain your personal data longer than is strictly necessary to fulfill the purposes for which your data is collected. We use the following retention periods for the following (categories) of personal data:

Data provided through contact forms: this data is kept for an unlimited period of time, as it is necessary for internal justification of our services and to enable us to perform our services.
Data provided via cookies / for analytical purposes: such data are collected and stored in an anonymous way according to the cookie’s lifetime. Analytical data (such as: Google Analytics) are stored indefinitely, as they are used in statistical comparisons / reports over different periods.

Sharing data with third parties

Teams-Up only shares your personal data with Google Analytics and Statcounter. We enter into a processor agreement with these companies to ensure the same level of security and confidentiality of your data.

Rights regarding your data

You have the right to access, correct or delete your personal data.
In addition, you have the right to withdraw your consent to data processing or object to the processing of your personal data by Teams-Up.
You have the right to data portability. This means that you can send us a request to send the personal information we hold about you in a computer file to you or another organization named by you.
You may send a request to inspect, correct, delete, transfer your personal data or a request to withdraw your consent or object to the processing of your personal data to hello@teams-up.be.* To ensure that the request for access is made by you, please send a copy of your ID with the request. Please black out your passport photo, MRZ (machine-readable zone, the strip of numbers at the bottom of the passport) and passport number in this copy. This is to protect your privacy. We will respond to your request as soon as possible, but within four weeks, and may refer you to our website builder.
Teams-Up would also like to point out that you have the opportunity to file a complaint with the national regulator, the Data Protection Authority. This is possible via the following link: https://www.gegevensbeschermingsautoriteit.be/

How do we secure your data?

Teams-Up takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized changes. If you have the impression that your data is not properly secured or there are indications of abuse, please contact us at hello@teams-up.be.

Cookie Policy for Teams-Up

What are Cookies?
As is common with almost all professional Web sites, this site uses cookies. Cookies are small files that are downloaded to your computer to enhance your online browsing experience. This page describes what information they collect, how we use them, and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored. However, this may downgrade or “break” certain elements of site functionality.

See the Wikipedia article on for more general information about cookies HTTP Cookies.

How are cookies used?
We use cookies for several reasons described below. Unfortunately, in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this website. It is recommended to leave all cookies if you are not sure whether you need them or not, in case they are used to provide a service you use.

Disabling Cookies
You can prevent the setting of cookies by adjusting your browser settings (consult your browser’s Help function for more information on this). Please note that disabling cookies will affect the functionality of this and many other websites you visit. Disabling cookies usually disables certain features and functions of this site. Therefore, it is recommended that you do not disable cookies.

The Cookies We Use
Cookies in Forms:When you submit data through a form, such as those on contact pages, cookies may be set to remember your user data for future correspondence.

Third Party Cookies
In some special cases, we also use cookies from trusted third parties. The following section describes which third-party cookies you may encounter through this site.

This site uses Google Analytics, one of the most common and trusted analytics solutions on the web that helps us understand how you use the site and how we can improve your experience. These cookies can track things like the time spent on the site and the pages you visit.
Third-party analytics are used to track and measure the use of this site so that we can continue to produce engaging content. These cookies may track things like time spent on the site and the pages you visit.

More Information

Hopefully this cookie policy has cleared things up for you. As mentioned earlier, it is usually safer to leave cookies enabled in case it does interact with any of the features you use on our site.

Disclaimer for Teams-Up

If you have any questions or need more information about our disclaimer, please contact us atviahello@teams-up.be.

General
All information on this website – https://Teams-Up.be/- is published in good faith and is for informational purposes only. Teams-Up makes no absolute guarantees as to the completeness, reliability and accuracy of the information stated on its website. Any action you take as a visitor based on the information on this website is considered an action taken at your own risk. Prices and products on Teams-Up’s website may differ from reality. Teams-Up cannot be held liable for possible losses and/or damages related to the use of our website.

Links to external websites
You may access other websites through our website by following hyperlinks to external websites. Although Teams-Up strives to provide its website with only quality links, we have no control over the (nature of the) content of these websites. Links to external websites cannot be considered as a recommendation for the content of these websites. The owner(s) and/or content of these websites may change unannounced before Teams-Up has the ability to remove the relevant (bad) link.

Please note that once you leave the Teams-Up website, other websites may have their own privacy policies and terms. Teams-Up has no control over these. It is recommended that you review the terms and conditions and privacy policies of such sites before entering into any agreements or making information available.

Consent
By using our website, you indicate that you have read and accepted this disclaimer.

Changes
If the content of this disclaimer changes, the added information will be published here.